3Si Payment Solutions

Pay - By - Phone IVR Solution

3Si provides an advance Pay-By-Phone IVR (Interactive Voice Response) system to enable your customers the choice of paying their invoice via a land line or mobile telephone. 3Si provides full customisation including professional voiceover to ensure your image and customer experience is first class.

3Si's IVR system is a modern VOIP enabled platform that can be scripted to suit your exact requirements. 3Si also provides a range of standardised call flows to enable rapid deployment of the service for time critical scenarios.

PhonePay accepts all major cards including VISA, MasterCard, AMEX and Diners Club. Payments are submitted to the Australian banking network for processing and real time authorisation via our secure payment processing engine.

Features and benefits summary

Real-time view on all processed payments via a web interface
Fully hosted on 3Si secure environment – reducing expensive infrastructure and management costs
Modern standards based IVR including support for multiple VOIP standards
24/7 monitoring and payment facility

PhonePay is a fully managed and hosted solution, and is managed and monitored for 24/7 availability. The IVR’s are housed in 3Si’s secure environment and are PCI DSS (Payment Card Industry Data Security Standard) compliant for your peace of mind.